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CONFIRM ELIGIBILITY
We are only able to offer payout for pre-owned items that meets our quality standards. We are unable to issue a credit for items with any of the following issues:
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Heavy or excessive wear - (@modal)
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Missing size and/or care tag with product details attached
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Items missing essential components (i.e. detachable hood, powder skirt, backpack straps, etc.)
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Excessive pet hair
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Shipping and returns
A standard shipping fee of $10 will be deducted from the total estimated value for each trade-in. Once shipped, we cannot return it if we find it is not accepted for resale.
Next best use
Gear that Arc’teryx receives that is ineligible for trade-in gets repurposed to it’s next best use and does not qualify for a gift card.
Examples of next best use include
- Material and Parts salvaging for upcycling initiatives
- Service centre education
- End of life recycling